Wednesday, June 12

8:00am – 4:00pm | ET


KPMG Ottawa
1800 – 150 Elgin Street,
Ottawa, ON

Event Summary

Governing In The Citizen-Centric Era

Imagine a world where Government services are personalized, accessible & citizen-driven. In an age of disruption that brought us Amazon, Uber, and AirBnB, citizens expect a genuine service transformation.

Join KPMG and IBM for a full day conference with industry and technology leaders to explore the possibilities of governing in the citizen-centric era.

Public servants interested in learning about new citizen-centric approaches will find out how to leverage modern technology practices to deliver exceptional experiences in the digital era. We have designed a multi-tracked conference to share with you strategies and solutions that are citizen-centric, showcasing the latest technology presented at the IBM Think 2019.


During this session the following topics will be covered:

Choose your track

  • Journey to Cloud
  • Data & Cognitive
  • Cyber and IoT

The sessions in each track will showcase IBM’s advanced interactive technologies and provide practical business insights from KPMG’s digital leaders.



Registration & Continental Breakfast


Plenary and Breakout Sessions (3 Tracks)


Plenary Sessions


Networking Reception